FAQ

1. Who can use this platform?

  • You must be at least 13 years old to use the platform.
  • If you are under 18, you must have parental or guardian consent to use the Service.

2. Do I need an account?

Yes, most services require an account. You are responsible for:

  • Keeping your login credentials secure.
  • All activity under your account.
  • Notifying us immediately if your account is compromised.

Accounts may be suspended or terminated if these rules are violated or for security reasons.

3. What kind of content can I upload?

You can upload products, files, code, media, documentation, or other materials. By uploading:

  • You confirm you own the rights to the content.
  • You are solely responsible for it.
  • You grant us a license to store, process, and display it as needed for the service.

We review content for basic compliance but are not responsible for its legality, quality, or safety.

4. What content is prohibited?

You cannot upload or distribute content that:

  • Infringes copyright or intellectual property
  • Contains viruses, malware, or harmful software
  • Is fraudulent, deceptive, or misleading
  • Is illegal in any jurisdiction
  • You do not have permission to distribute

We may remove content that violates these rules.

5. Is the platform responsible for user content?

No. We act as a host, not a publisher. You are responsible for your content and any legal obligations related to it.

6. How do I submit a DMCA takedown request?

Email your DMCA notice to: 📧 dmca@simpleyy.dev

Your notice must include:

  • Identification of the copyrighted work
  • Identification of the infringing material (URL)
  • Your contact information
  • Statement of good-faith belief the use is unauthorized
  • Statement under penalty of perjury that the info is accurate
  • Your physical or electronic signature

We may notify the uploader and handle counter-notifications as required by law.

7. When can content be removed?

Content may be removed for:

  • DMCA claims
  • Violating Terms of Service
  • Security threats or fraudulent activity
  • Account deletion requests
  • Incorrect or malicious uploads

Accounts may also be suspended to protect the platform or users.

8. How do purchases and refunds work?

  • Transactions between users are at their own risk.
  • We do not guarantee product quality, safety, or ownership.
  • Refunds are granted at our discretion; we may decline refunds for digital goods already delivered, custom items, or misuse of products.
  • Chargebacks may result in account suspension.

9. Can I request my data or delete my account?

Data Export:
Email 📧 privacy@simpleyy.dev with your account email and request.

Account Deletion:
Email 📧 privacy@simpleyy.dev with:

  • Account email
  • Clear request for permanent deletion
  • Acknowledgment that deletion is irreversible and content will be lost

10. What personal data do you collect?

We may collect:

  • Email addresses
  • IP logs
  • Uploaded content
  • Transaction records
  • Messages sent through the platform
  • Account metadata

We do not sell your data and only use it to operate and improve the platform.

11. Are there any warranties?

No. The platform is provided “as-is” and “as-available.” We are not responsible for:

  • Downtime or service outages
  • Loss of data
  • Broken links or removed content
  • User disputes or misconduct
  • Damages from downloaded content

12. What is your liability?

To the fullest extent permitted by law:

  • We are not liable for indirect, incidental, or consequential damages.
  • We are not liable for financial, business, or data loss.
  • Liability for user-generated content is your responsibility.
  • Total liability will not exceed any amounts paid to us in the past 12 months.

13. Do I need to indemnify the platform?

Yes. You agree to hold us harmless from any claims or losses resulting from:

  • Your content or actions
  • Your use of the platform
  • Violations of the Terms
  • Copyright claims related to your content

14. Can the Terms change?

Yes. We may update the Terms at any time. Continuing to use the platform means you accept the updated Terms.

15. How can I contact support?

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